Support

Get help with your United Tech Labs workspace.

Choose the right support path for workspace access, billing, Cyber Shield, high-risk scan guidance, or expert cybersecurity help. Do not paste passwords, private keys, payment details, or one-time codes.

Submit expert help request Email support Read docs

Support categories

Account

Billing

Plan, invoice, failed payment, seat limit, and subscription questions.

Extension

Cyber Shield install, token connection, scan button, and browser workflow help.

High-risk scan

Guidance on next steps after a phishing, scam, or account risk warning.

Expert cyber help

Hands-on support requests through United Tech & Solutions where appropriate.

Product feedback

Report UX issues, confusing output, or a workflow that needs clearer guidance.

Before contacting support

Include your account email and workspace name if relevant.
Describe what you were trying to do, what happened, and any related scan or report ID.
Remove passwords, private keys, banking details, government IDs, cookies, session tokens, recovery phrases, files, and one-time codes.
For urgent account compromise, contact the affected platform, bank, or provider directly while you wait for guidance.
Saved reports contain structured findings; avoid sending raw sensitive scan content unless support specifically requests a safe excerpt.

Fast paths

Expert cybersecurity help

Use the guided request form for phishing, account recovery, domain security, and business cyber support.

Open request form

System status

Check website, API, AI analysis, billing, email delivery, extension, and workspace dashboard status.

View status

Product documentation

Learn how to run scans, connect Cyber Shield, understand reports, and manage workspace basics.

Read docs