Product support
Workspace, scan report, Cyber Shield, account, and billing questions.
Open supportContact
Talk to United Tech Labs.
Use the right contact path for product support, business enquiries, Cyber Shield questions, billing support, or small business cybersecurity help.
Contact paths
Expert cyber help
A structured intake flow for suspicious links, account recovery, domain security, and business cyber readiness.
Start requestSecurity concerns
Responsible reports about product security, suspicious behaviour, or abuse. Include only safe context.
Report concernWhat to include
- Your workspace or account email if relevant.
- The product area involved: Cyber Desk, Lab Tools, Cyber Shield, billing, reports, or workspace members.
- A short description of what happened and what result you expected.
- Any non-sensitive report ID or session ID that helps us locate structured metadata.
Before you send
Give us enough context to help quickly.
Keep it safe
Never include passwords, MFA codes, full payment details, private keys, cookies, or recovery phrases.
Describe the outcome
Tell us what you expected, what you saw, and whether the issue affects one user or a wider workspace.
Urgent incidents
Contact your bank, identity provider, or workplace IT immediately when money or credentials may be exposed.