1. Staff submit concerns
Review suspicious emails, links, screenshots, files, or incident questions in one workspace.
Small Business Cyber Helpdesk
Practical cyber helpdesk guidance for small teams.
United Tech Labs helps small businesses review phishing emails, suspicious links, scam messages, screenshots, files, and cyber incidents before risky action is taken.
How it works
2. Triage risk
Get clear red flags, likely risk level, and practical next steps.
3. Keep records
Use scan history and reports to support follow-up, training, and escalation decisions.
When to use it
- Your team receives suspicious invoices, login requests, payment messages, or delivery alerts.
- You need practical guidance before clicking, replying, opening a file, or escalating.
- You want a business-safe workflow for common cyber questions.
What United Tech Labs provides
United Tech Labs provides AI cyber helpdesk triage, suspicious link checks, phishing email review, scam message review, screenshot and file analysis, account recovery guidance, and defensive cybersecurity reporting.
Privacy and safety note
Cyber Shield only scans what your team chooses. Files are temporarily analysed and are not permanently stored.
United Tech Labs provides defensive cybersecurity guidance only. It does not replace antivirus, endpoint protection, legal advice, or professional incident response.
FAQ
Can staff use the browser extension?
Yes, eligible plans can use Cyber Shield to submit chosen browser content for review.
Is this a managed security service?
No. It is a defensive AI cyber helpdesk workspace and should be paired with proper security controls and escalation processes.